Reference

habenero88 Privacy Policy For Your Account Data

Your account details, wallet records and device access are explained clearly in the habenero88 Privacy Policy, so you can decide what you share before opening an account.

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HELP CHANNELS

Get Privacy Policy Help Through Your Account

A clear contact path helps when you want to ask about a record, correct an account detail or understand a wallet entry. From your signed-in account, use the support route shown beside account and payment status, then include the relevant date, payment rail and account phone number without sending a password. Our team can use those details to locate the correct Privacy Policy request.

Team online

Account request

Ask us to explain or correct account details through the support path inside your account. Include your registered phone number and the specific Privacy Policy question, but never send your password.

Wallet query

For DANA, OVO, GoPay or QRIS records, share the transaction date and visible status. We can compare the account record with the payment reference without asking you to disclose a wallet PIN.

Access concern

If phone verification or a new device interrupts account access, use the same support route and describe the device path. We may ask for account checks before discussing private records.

DATA PRACTICE

Data Choices From Login To Retention

We keep this policy practical by connecting each data use to an account action you recognise, from phone verification to a QRIS status check.

Data we receive

We may handle your name, phone number, account credentials, payment references and support messages. Device, browser and session details can also be recorded when they help us protect account access.

Cookie choices

Cookies can keep a session active, remember selected settings and help us understand page errors. You can adjust cookie controls in your browser, though switching them off may affect sign-in or saved preferences.

Account security

Phone verification is used before account access, and unusual device or session patterns may prompt additional checks. Keep your password private and contact support if a login does not look familiar.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a wallet event to the correct account. We do not need your wallet PIN to investigate a status.

Retention period

We retain account, payment and support records only for the period needed to provide the requested service, resolve disputes, protect access or meet applicable legal duties.

Change request

You can ask us to view, correct or remove eligible personal details through the account support route. We may need to verify ownership first, and the outcome depends on local law.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the searches we hear most often about account records, local wallets, cookies and access requests. We keep each answer tied to a practical step, so you know what to prepare before contacting us through your habenero88 account.

It covers account details, phone verification, device and session data, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use your phone number to create and protect the account, complete phone verification before access and help match support requests to the correct account record.

Yes. The Privacy Policy includes QRIS, DANA, OVO and GoPay status records, along with transaction references and timestamps needed to investigate an account-linked payment question.

Use the support route inside your signed-in account and state whether you want access to, or correction of, a specific record. We may verify account ownership first.

Cookies can support sign-in, remember settings and help identify page errors. You can adjust them in your browser, but disabling some cookies may affect account access.

You can submit a removal request through account support. We assess the request against operational, security and legal duties, so the result depends on local law.

Contact us through the account support path with the affected field, date and relevant payment status. Do not send a password, wallet PIN or full payment secret.

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